Our Policy

Massage Etiquette

Cancellation Policy: Because your massage services are reserved for you, we ask that you notify us at least 8 hours in advance if you need to cancel or re-schedule. 50% of the value of your service will be charged for cancellations with less than 8 hours notice. All no-shows will be charged full price.

Upon reserving your appointment, a credit card is required to hold your appointment spot, and will not be charged unless fail to cooperate with cancellation policy.

Arrival & Check In - New clients should arrive 15 minutes prior to their scheduled time to allow sufficient time to complete client profile information. Repeat clients should arrive 10 minutes early to relax and prepare for your massage.

Appointments cannot be guaranteed for late arrivals - to be fair to all our clients and therapist, late arrivals may not receive the full amount of time and will be billed for the full service. Arriving early will allow you to enjoy every minute of your experience.

We recommend that you schedule your next service prior to leaving.

Gratuity is not included in our pricing nor in our gift certificates.